Refund Policy
At Beauty Cerise, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, you may request a refund under the following conditions:
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Eligibility for Refund: You can request a refund within 14 days of receiving your order. The product must be unused, in its original packaging, and accompanied by the receipt or proof of purchase.
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Return Process: To initiate a refund, please contact us at contact@beautycerise.com. Provide your order number and the reason for the return. We will guide you through the return process and provide you with a return shipping address.
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Refund Timeline: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within a specified number of days.
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Non-Refundable Items: Please note that certain items, such as opened or used products, are not eligible for a refund.
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Shipping Costs: Original shipping costs are non-refundable. You will be responsible for paying your own shipping costs for returning items.
If you have any questions or concerns regarding your purchase, please feel free to reach out to us at contact@beautycerise.com.
Thank you for choosing Beauty Cerise!